MasterCard Consultant, Customer Operations Specialist in Caracas, Venezuela

Who is Mastercard?

We are the global technology company behind the world€™s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Consultant, Customer Operations Specialist

Internal Contributor - Provide country operational and technical management support for Venezuela's customers by analyzing proactively a wide variety of operational programs, determine needed actions, and follow through to resolution. Interact with customers and functional teams to provide information in response to inquiries about products or services and handle and resolve or coordinate the resolution of customer issues. Demonstrate leadership qualities on a regular basis, displaying mentoring ability, project leadership and delegation on an as-needed basis, follow-through, team participation, and self-management.

Equal Opportunity Employer
Requisition ID: R-49625